Zoho Desk

by OpenAI

Launched Mar 27, 2026 on Claude

Automate Zoho Desk customer support workflows with MCP tools for managing tickets, contacts, and knowledge base articles.

2ChatGPT Tools

41Claude Tools

OpenAIDeveloper

Use Cases

productivitycommunication

oai_user_fetch

Full Description

Uses mfetch to perform document fetch for link following and citations.

Parameters (2 required)

Required

content_locationstring

Content location returned by oai_user_search.

document_idstring

Document id returned by oai_user_search.

oai_user_search

Full Description

Uses synced RAG index to perform semantic search against query. The index is refreshed until (now - 2h).

Parameters (1 required)

Required

querystring

Semantic search query for the synced knowledge store.